ph755 Privacy Policy

ph755 ("ph755," "we," "us," or "our") operates the online casino and sports betting platform at ph755.vip, serving registered members in the Philippines. ph755 is the data controller in respect of the personal data collected through the Platform and is responsible for the lawful, fair, and transparent processing of your personal information in accordance with applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

This Privacy Policy applies to all personal data collected through: the ph755 website and mobile browser platform; account registration and KYC verification processes; payment processing and transaction records; customer support interactions; and participation in promotions, the Rewards program, and other ph755 features.

ph755 collects personal data in the following categories:

Identity Data:

• Full legal name as it appears on a valid Philippine government-issued ID;
• Date of birth (for age verification — must be 21 or older);
• Government-issued ID type and number (PhilSys, UMID, Passport, LTO Driver's License);
• Photograph or scan of ID document submitted during KYC verification.

Contact Data:

• Email address;
• Philippine mobile number (Globe, Smart, or DITO);
• Residential address (required for high-value account verification).

Financial Data:

• GCash mobile number and account reference;
• Maya account reference;
• Bank account details (BPI, BDO, Metrobank) where used for withdrawals;
• Deposit and withdrawal transaction history, amounts, timestamps, and reference numbers.

Technical Data:

• IP address and approximate geolocation at the time of login;
• Device type, operating system, and browser version;
• Session data including login times, session duration, and activity logs;
• Cookie identifiers and browser storage data (see Section 6).

Gaming Data:

• Game history including titles played, bets placed, outcomes, and timestamps;
• Sports betting history including markets selected, odds, stake amounts, and settlement outcomes;
• Rewards tier, accumulated points, and redemption history;
• Responsible gaming tool settings including deposit limits and self-exclusion status.

Communications Data:

• Records of live chat, email, and other customer support interactions;
• Feedback and survey responses;
• Marketing communication preferences and opt-in/opt-out records.

ph755 uses the personal data described in Section 2 for the following purposes:

• Account management: Creating, verifying, and maintaining your ph755 account; processing login requests; managing account security including 2FA and device recognition;
• Age and identity verification: Confirming that you meet the 21+ age requirement and that your identity matches your account registration information, as required by PAGCOR-aligned operational standards;
• Payment processing: Processing deposits and withdrawals via GCash, Maya, BPI, BDO, and Metrobank; reconciling transactions; issuing refunds where applicable;
• Gaming services: Providing access to all ph755 games, maintaining game history, calculating and crediting winnings, and managing your Rewards program participation;
• Regulatory compliance: Meeting AML/CTF obligations under Philippine law, including transaction monitoring, suspicious activity reporting, and record-keeping requirements;
• Customer support: Responding to queries, complaints, and disputes; investigating reported issues with accounts, payments, or games;
• Responsible gaming: Implementing and enforcing deposit limits, self-exclusion periods, and other responsible gaming measures you have configured;
• Marketing and promotions: Sending you information about ph755 promotions, new game launches, and Rewards program updates — only where you have opted in or where we have a legitimate interest in doing so under applicable law. You may opt out of marketing communications at any time;
• Platform security and fraud prevention: Detecting and preventing unauthorized account access, bonus abuse, collusion, and fraudulent payment activity;
• Platform improvement: Analyzing aggregated, anonymized usage data to improve the ph755 platform experience for all members.

ph755 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable Philippine regulations:

• Performance of a contract: Processing necessary to provide you with the ph755 gaming services you have registered for, including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with Philippine AML/CTF laws, PAGCOR-aligned regulatory requirements, and other applicable legal obligations including age verification and KYC;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming enforcement, and (where relevant) direct marketing to existing members, provided such interests are not overridden by your rights and interests;
• Consent: Processing for marketing communications and certain analytics, where your opt-in consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

ph755 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with third parties only in the following circumstances:

• Payment processors: GCash (G-Xchange Inc.), Maya (Voyager Innovations), BPI, BDO, and Metrobank for the purpose of processing your deposits and withdrawals. These providers process data under their own privacy policies and applicable Philippine banking regulations;
• Game providers: Game software providers (including JILI, PG Soft, and Pragmatic Play) receive session tokens and technical data necessary to load and operate their games. They do not receive your identity or payment data;
• KYC verification services: Third-party identity verification providers who assist with document verification and age confirmation as part of the KYC process;
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities where disclosure is required by law, court order, or regulatory instruction;
• Professional advisors: Legal counsel, auditors, and compliance consultants bound by confidentiality obligations;
• Business transfers: In the event of a merger, acquisition, or sale of ph755 or its assets, your personal data may be transferred as part of the transaction. You will be notified of any such transfer and any changes to this Privacy Policy that result.

All third-party service providers who receive your personal data from ph755 are contractually required to process it only for the specified purpose and in accordance with applicable data protection law.

ph755 uses cookies and similar tracking technologies (local storage, session storage) to operate the Platform and improve your experience. The categories of cookies we use are:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without breaking platform functionality;
• Functional cookies: Store your preferences such as language settings, game view mode, and Rewards dashboard layout to provide a more personalized experience;
• Analytics cookies: Collect aggregated, anonymized data about how members use the Platform — which pages are visited most, where sessions begin and end, and which features are most commonly used. This data is used exclusively to improve the ph755 platform;
• Security cookies: Used for device fingerprinting and recognition to detect suspicious login attempts from unrecognized devices or IP addresses.

ph755 does not use third-party advertising cookies or tracking pixels for cross-site behavioral advertising. You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to ph755.

ph755 retains your personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:

• Account and identity data: Retained for the duration of your account plus a minimum of 5 years following account closure, in compliance with Philippine AML record-keeping requirements;
• Transaction and financial records: Retained for a minimum of 5 years from the date of the transaction, as required by the Anti-Money Laundering Act (AMLA) and applicable BSP regulations;
• Game history: Retained for 2 years from the date of each session for dispute resolution purposes;
• Customer support records: Retained for 2 years from the date of each interaction;
• Marketing opt-in records: Retained for the duration of your account and for 3 years following account closure as evidence of consent.

Data retained solely for legal compliance purposes is stored in a restricted-access archive and is not used for any operational purpose during the retention period.

As a data subject under the Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by ph755:

• Right to be informed: The right to be informed of how your personal data is collected and processed — fulfilled by this Privacy Policy;
• Right of access: The right to request a copy of the personal data ph755 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to ph755's legal retention obligations (see Section 7);
• Right to object: The right to object to processing based on legitimate interests, including direct marketing;
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, contact ph755 at [email protected]. We will respond to verified requests within 15 business days. We may request proof of identity before processing access or erasure requests.

ph755 implements the following technical and organizational security measures to protect your personal data:

• 128-bit AES SSL/TLS encryption for all data transmitted between your browser and the ph755 Platform;
• Encrypted storage of sensitive personal data including identity documents and financial information at rest;
• Role-based access controls ensuring that only authorized ph755 personnel with a legitimate operational need can access personal data;
• Multi-factor authentication required for all ph755 administrative system access;
• Regular security assessments and penetration testing of platform infrastructure;
• Incident response procedures with notification protocols in the event of a data breach, in compliance with NPC breach notification requirements.

ph755 does not knowingly collect personal data from individuals under the age of 21. The Platform is strictly restricted to adults aged 21 and over in compliance with applicable Philippine law. If ph755 discovers that personal data has been collected from an individual under 21, it will be deleted promptly and the associated account will be suspended pending investigation.

If you believe that a minor has registered on ph755 or that we have inadvertently collected data from a person under 21, please contact us immediately at [email protected].

The ph755 Platform integrates with third-party services — including game providers, payment gateways, and analytics tools — to operate. Where these integrations involve the transfer of your personal data to a third party, we ensure that appropriate data processing agreements are in place and that such processing is disclosed in this Policy (see Section 5).

The ph755 Platform does not contain links to external third-party websites in its main navigation or content. If ph755 communications (such as email newsletters) include external links, those websites are governed by their own privacy policies and ph755 is not responsible for their privacy practices.

ph755 may update this Privacy Policy from time to time to reflect changes in our data processing practices, platform features, or applicable law. When we make material changes, we will notify you by email to your registered address and/or by prominent notice on the ph755 Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of ph755 following the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes.

For privacy-related inquiries, data subject rights requests, or concerns about how ph755 handles your personal data, please contact our Data Protection Officer:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 on the ph755 Platform in English and Filipino

We aim to respond to all privacy inquiries within 5 business days and to resolve data subject rights requests within 15 business days. For complaints that cannot be resolved with ph755 directly, you may contact the National Privacy Commission (NPC) of the Philippines.